What are your prices?

Our prices are based on quality and quantity, transport ….
We supply EXW, FOB, CIF, CPT, DDP, DDU…

Do you have a minimum order quantity?

We have min orders for tools, please check with us.

Can you supply the relevant documentation?

Yes, we can provide most documentation including Certificates of Analysis / Conformance; Insurance; Origin, and other export documents where required.

What is the average lead time?

For standard tools, we have stock, could ship in 7 days. If the goods are customized, lead times depend on quantity. But for some customers, we also could make stock for customized orders.
Small machines are one months.
Big machines are 2-3 months.
Customized machines would depend on the details.

What kinds of payment methods do you accept?

T/T, L/C, West Union, Xtransfer …..
Payment ways depend on the order items and amount.

What is the product warranty?

Machines supply 1  year warranty
Tools supply 3 months warranty.

Do you guarantee safe and secure delivery of products?

Yes, we always use high quality export packaging. We also use specialized hazard packing for dangerous goods and validated cold storage shippers for temperature sensitive items. Specialist packaging and non-standard packing requirements may incur an additional charge.

How about the shipping fees?

The shipping cost depends on the way you choose to get the goods. Express is normally the most quickest but also most expensive way. By seafreight is the best solution for big amounts. Exactly freight rates we can only give you if we know the details of amount, weight and way. Please contact us for further information.